SoftNET

Softnet is a telecommunication company with operations on 3 continents: Europe, Asia and Africa. From the very beginning, delivering internet access and connectivity is the foundation of what we do.

At SoftNET our main goal is to assist our clients in seamlessly transitioning from traditional services to IP-based solutions, thereby reducing costs and boosting overall operational efficiency. We pride ourselves on delivering outstanding customer service, and our dedication to fostering meaningful relationships with our clients truly sets us apart.

SoftNET is an ideal choice for companies operating in your region, particularly multinational organizations with branch offices dispersed through Europe or Asia. Our POPs are equipped with industry-leading Cisco equipment, staffed by qualified engineers, and provide round-the-clock Network Operations Center (NOC) support. Furthermore, we have established offices in all the countries where our POPs are located, further solidifying our commitment to providing localized support.

High performance network

SoftNET Global Network focuses on low latency worldwide connectivity through our own operated POPs in Europe (Germany, Austria, Netherlands, Slovenia, Croatia, Serbia, Bosnia and Herzegovina, Bulgaria, Romania, Macedonia, Montenegro, Russia) and Asia (China, Hong Kong, Singapore, Indonesia, Philippines, Vietnam, Cambodia).

Our POPs are also located in Middle East (Dubai), Africa (Johannesburg and Mauritius), North America (Seattle) and Brasil (Sao Paulo). SoftNET is present at major Internet hubs in Asia and Europe where we can interconnect with other carriers. These hubs include Hong Kong (HKIX), Singapore (SGIX), Frankfurt (DE-CIX) and Vienna (VIX).

Services

Managed IP Services

We provide a comprehensive suite of managed IP services for enterprises with mission critical WAN solutions. We do it all—from monitoring to complete network management we help you deliver better experiences and business results.

Dark Fibre

Dark Fibre is a dedicated fibre-optic connection between two end-points. The customer has the freedom to deploy and maintain any hardware of their choice to fit their business needs, even if they change during the contract term.

Metro Ethernet

Metro Ethernet is a layer 2 Point-to-Point or Point-to-Multipoint service connecting two sites using Ethernet. It is a carrier centric service delivered over a high capacity and low latency Ethernet core. The Ethernet core is protected over SoftNET’s diverse fibre paths. Bandwidth capacity can be easily scaled between 1 Mbit/s to 10 Gbit/s.

Data Center

SoftNET colocation, dedicated server and virtual server services provide a reliable, secure and stable environment in several countries across Europe and Asia.

DIA (Dedicated Internet Access) & BIA (Business Internet Access)

SoftNET’s DIA provides high-speed reliable internet access for enterprise customers on our own fiber network. Performance is guaranteed up to the Internet backbone without overbooking. SoftNET’s BIA provides affordable alternative using FTTx infrastructure with best effort performance.

How are we different

As a telecommunication provider, we pride ourselves on having a deep understanding of complex systems and providing solution-oriented advice to our customers. Our technical team is highly skilled and experienced in troubleshooting and resolving even the most challenging network issues.

Our extensive knowledge of complex systems allows us to offer a wide range of services, from basic connectivity solutions to advanced network engineering services. We understand the importance of having a stable and reliable network for businesses, and we strive to provide our customers with the best possible service.

In addition to providing technical support, we also offer solution-oriented advice to our customers. We understand that every business has unique needs and requirements, and we work closely with our customers to understand their specific needs and provide tailored solutions that meet their specific requirements.

We are committed to providing our customers with the highest level of service and support. Our technical team is constantly learning and staying up to date with the latest technologies to ensure that our customers have access to the most advanced solutions available. Being both big enough to deliver and small enough to prioritize your satisfaction, we ensure that every interaction with SoftNET is marked by quality and personalized attention. Our strong Service Level Agreement (SLA) underscores our commitment to standing behind our promises.

Switch to SoftNET and drive your growth and success to unprecedented heights. Whether you have questions about our services, concerns about your existing infrastructure, or any other aspect of what we offer, our team is here to assist you.