Sergio FERNANDEZ BALAGUER

EMT Madrid (Empresa Municipal de Transportes de Madrid S.A.) is a public company created in 1947 and 100% owned by Madrid City Council         

It manages the bus transport service in the municipality of Madrid, being the only bus operator of the City, and the largest mobility company in Spain in its sector. EMT Madrid also manages 28 parking facilities of the city and 1 mobility hub (about 12,602 parking lots and 223 charging points for electric vehicles, standard, fast and ultrafast charging), as well as the tow trucks service (80 tow trucks), the public e-bikesharing system (Bicimad, with 7,500 e-bikes and 611 bike stations), and the Casa de Campo cable car. EMT also has a Consultancy department which provides technical assistance to Madrid City Council on sustainable urban mobility matters as well as to other transport operators around the world.

Nowadays (March 2024), EMT employs 10,045 employees. Its fleet accounts 2,100 buses (with 4,097 km network), 11,032 bus stops and are available to travel in 223 routes across Madrid. Since December 2022 all the fleet is 100% green according to the European Clean Vehicles Directive (electric and CNG).

Yearly, the EMT’s buses are travelling more than 106 million kilometres and carrying 454 million passengers (2023 figures), 365 days a year, and 24 hours a day, becoming a critical infrastructure of the urban ecosystem and therefore, playing an important role on the normal functioning of the city.

The company is also at the forefront of Intelligent Transport Systems and Customer Information Systems use. EMT Madrid is really concerned with the fact of improving the service given to the passengers and those investments will mean a better service to the population, including safety and security.