User research training

Fraunhofer AICOS offers a custom-built training series on User Research and Usability to help clients learn about their own clients or users. The program focuses on methods for collection, analysis and evaluation of qualitative data, as well as methods for technology assessment in the lab or in the wild. Through the analysis of practical examples from our years of experience in designing technology-mediated solutions for several user groups, including niche markets, we are able to provide best-practices from real-world scenarios. For quicker consulting with our experts in human-centred and interaction design, our partners are also invited to bring their own products in order to receive personalised feedback on usability, interaction or inclusive design, coupled with recommendations for product improvement.