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Ferðatæknimót 2025

15 Jan 2025 | Reykjavík, Iceland

ProductUpdated on 7 January 2025

PaxPortal - Customer Self-Service for Tours and Activities

Soffia Kristin Thordardottir

Founder & CEO at PaxFlow

Reykjavik, Iceland

About

Make life easier for you and your customers with the a ready to use Customer Self Service Portal for providers and resellers of tours and activities.

PaxPortal from PaxFlow is a customer self-service portal for providers and resellers of tours and activities.

Enable customers to manage their bookings, self-reschedule, self-cancel, update contact details, sign waivers and communicate special requests effectively.

  • Offer 24/7 customer service

  • Empower customers to manage their own bookings

  • Increase revenue by selling extras and tour add-ons

  • Control cut-off times for changes such as changing pickup locations, self-rescheduling, self-cancellations

  • Connect to waivers for signing online pre arrival

  • Save time spent on rescheduling and cancellations due to disruptions

  • Enable customers to self-reschedule if tour is cancelled