REALITYBITES B2B @ BEYATH2025

4–5 Apr 2025 | Athens, Greece

ProductUpdated on 17 March 2025

ZÉLOS: Agentic AI -driven Dynamic Business Process Automation and Execution

Dimitrios Alexandrou

Business Innovation Director at UBITECH

Athens, Greece

About

ZÉLOS is an Agentic AI -powered business process automation framework that enables organizations to orchestrate intelligent agents with predefined templates, seamless natural language interactions, and multi-agent coordination. Its ability to process both text and voice inputs, handle conditional logic, and adapt workflows based on real-time data inputs makes it an essential tool for enterprise digital transformation.

Key Highlights:

  • Customizable AI Agents: Deploy AI-driven agents with predefined roles and behaviors tailored to business needs.

  • Conversational Interfaces: Seamlessly interact via text and voice, powered by advanced NLP/NLU and ASR capabilities.

  • Multi-Agent Coordination: Enables AI agents to collaborate, communicate, and transfer tasks dynamically, enhancing workflow efficiency.

  • Conditional Logic & Branching Paths: Uses LLM-powered reasoning to execute workflows that adapt to real-time data inputs.

  • Advanced Text & Voice Processing: Ensures accurate speech recognition and natural text processing for better engagement.

  • Scalable Business Process Execution: Designed to handle enterprise-scale automation and workflow execution with ease.

Features and Capabilities

  • Customizable AI Agent Templates: Allows businesses to create AI-driven agents with specific roles, behaviors, and decision-making capabilities; and provides predefined agent templates for rapid deployment and process scaling.

  • Conversational AI Interfaces (Text & Voice): Integrates Natural Language Processing (NLP), Natural Language Understanding (NLU), and Automatic Speech Recognition (ASR); and enables users to interact naturally via chatbots, virtual assistants, and voice-based commands.

  • Multi-Agent Coordination for Intelligent Task Execution: Supports AI agents working in collaboration, ensuring efficient workflow automation; and enables task delegation, information sharing, and real-time adjustments between agents.

  • Process Modeling and Design: Incorporates a visual workflow builder and a code-based editor to define complex workflows.

  • Conditional Logic and Branching: Utilizes LLM reasoning to create dynamic decision trees and adaptive workflows; and ensures optimal decision-making based on real-time inputs.

  • Advanced Text & Voice Processing Capabilities: Handles multi-modal inputs (text, voice, structured/unstructured data) with high accuracy; and enhances customer engagement and automation efficiency.

  • Scalable & Adaptive AI Automation: Adjusts to changing business requirements, allowing agile process automation; and scales effortlessly across departments, industries, and global enterprises.

  • Enterprise-Grade Security & Compliance: Implements robust security protocols, ensuring data privacy and regulatory compliance.

Benefits and Value Proposition

ZÉLOS stands out as a truly agentic AI-driven automation engine, combining multi-agent collaboration, conditional logic, and conversational AI. Unlike conventional automation tools, ZÉLOS does not just execute predefined workflows—it intelligently adapts to changes, learns from interactions, and optimizes processes in real-time.

ZÉLOS key benefits include**:**

  • Increased Operational Efficiency: Reduces manual workload by automating complex workflows and business processes.

  • Seamless User Experience: Delivers intuitive, human-like interactions via text and voice interfaces.

  • Cost Savings & Resource Optimization: Lowers costs by eliminating manual intervention and improving workflow efficiency.

  • Adaptive & Scalable Automation: Easily integrates into existing enterprise systems, scaling automation as businesses grow.

  • Enhanced Decision-Making: Uses conditional logic and AI-powered reasoning for real-time, data-driven decisions.

  • Improved Customer Engagement: Provides responsive, personalized, and interactive support through conversational AI.

Client Impact:

  • Customer Support & Virtual Assistants: Automates support queries, ticketing, and real-time problem resolution.

  • IT & DevOps Process Automation: Handles system monitoring, auto-remediation, and software deployments.

  • HR & Workforce Management: Manages onboarding, payroll processing, and internal employee requests.

  • E-commerce & Retail Automation: Enhances inventory management, order processing, and customer service.

  • Healthcare & Patient Engagement: Automates medical scheduling, patient inquiries, and insurance claims processing.

Organisation

UBITECH

Company

Athens, Greece

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