Rebuild Ukraine Matchmaking Platform

11–25 Nov 2024 | Warsaw, Poland

ExpertiseUpdated on 3 November 2024

Socially and ethically responsible AI

Yves Zieba

CEO (SYNTEZIA SARL Founder) at Syntezia Sàrl

Geneva, Switzerland

About

Syntezia Sàrl can significantly enhance AI projects by integrating real-world user engagement, feedback, and iterative development directly into the creation and testing phases of AI technologies. Here's how we can add value to your project:

User-centric development: We prioritize user involvement from the very beginning. This approach ensures that AI solutions are not developed in isolation but are iteratively refined based on real user interactions and feedback. This user-centric methodology helps in tailoring AI to meet actual human needs, behaviors, and expectations more accurately, which is crucial for technologies aimed at interacting or assisting humans.

Real-world testing context: AI developed in controlled environments might perform well under ideal conditions but can fail upon encountering real-world complexities. We operate in real-life settings, allowing AI systems to be tested in environments where variables are not controlled, providing more robust, realistic testing scenarios. This can lead to AI models that are more resilient and adaptive to real-world conditions.

Co-creation and open innovation: We can foster an environment where different stakeholders, including end-users, can contribute to the development process. This co-creation model can lead to more innovative solutions as it leverages diverse perspectives and expertise, potentially uncovering new applications or use cases for AI that might not be immediately obvious to developers or researchers working in isolation.

Iterative improvement based on real data: By continuously involving users, we can provide a platform where AI can evolve through multiple cycles of development, testing, feedback, and refinement. This iterative process can lead to AI systems that are more refined, functional, and accepted by their target audience due to the direct input from real users throughout the development lifecycle.

Ethical and social considerations: Syntezia Sàrl can also address ethical concerns by involving diverse groups in the development process, ensuring AI technologies are developed with a broader societal context in mind. This inclusivity can lead to AI systems that are less biased, more transparent, and aligned with ethical standards and societal values.

Enhancing user adoption and trust: Since users are part of the development process, there's a higher likelihood of trust and acceptance in the final AI product. Users who see their feedback and participation influencing the product's evolution are more likely to trust and adopt the technology, which is crucial for AI applications intended for widespread use.

Scalability and generalizability: Testing AI in diverse environments can help in understanding how well an AI system scales or generalizes across different settings, demographics, or use cases. This broad testing can reveal issues related to scalability or the need for customization, which is invaluable before widespread deployment.

Innovation in methodology: we innovate in how AI projects are managed, researched, and developed. For instance, by incorporating methodologies from social sciences or design thinking, AI projects can benefit from interdisciplinary approaches that might not be conventional in tech-heavy development cycles.

Sustainability and long-term engagement: we encourage long-term engagement with technologies, which can be crucial for AI systems that need continuous learning or updates. This setup promotes a sustainable development cycle where AI can continue to learn from its environment over time, improving its capabilities and relevance.

By integrating our methodologies into AI development, projects can achieve a higher degree of relevance, effectiveness, and acceptance in real-world applications, moving beyond theoretical or lab-controlled success to practical, impactful solutions. Our approach aligns well with the increasing demand for AI to be not just technologically advanced but also socially and ethically responsible.

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