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Startup Nights 2024

31 Oct – 1 Nov 2024 | Winterthur, Switzerland

Friday 1 November 2024 | 18:30 - 19:15

From Bots to Brilliance: Transforming Customer Experience with Smarter and Innovative Solutions. | S-PRO

Format:In-personLocation:Workshop Room "Shark" (Hall 2)Track:Workshop
51 participants

Workshop Description:
In this workshop, we’ll explore how AI and digital assistants are revolutionizing customer experience. We’ll dive into use cases, including AI-powered customer support, and share real-world examples from S-PRO, like Compliance Aspekte, which leveraged AI to streamline compliance processes, and TravelPlanBooker, where AI transformed the travel planning experience. Learn how smarter, innovative solutions from S-PRO can enhance efficiency, improve customer interactions, and drive business success.

Speaker:
Michael Barskyi: With a global perspective and a passion for innovation, Michael Barskyi has evolved to a strategic sales leader at S-PRO. His expertise lies in blending cutting-edge technology with personalized client strategies, making him a key player in driving smarter, AI-powered solutions.

Dustin Schulze: Dustin's background in corporate banking and consulting enables him to drive financial growth through strategic planning and operational improvements. By combining business analysis with a focus on technology, Dustin plays a vital role in delivering innovative solutions that align with client needs.

S-Pro:
We are a software development company creating sustainable business value through digital innovation. Our mission is to build our customers’ competitiveness in the constantly transforming digital world; Our vision is to empower our clients to achieve their business goals by practical digital solutions rooted in our profound expertise. With over 10 years on the market and and over 300 projects delivered, we offer extensive experience and a sustainable approach to developing pioneering software solutions that maximize our clients' business goals.

2 speakers