Impact Communities Vienna

Didn't find the answer to your question here? Check out our knowledge base for more information.

🔹 Who can join?
Anyone working on creating impact is welcome to join! If you have an Impact Hub Vienna membership, you will get additional perks such as priority event access, networking features, and access to publish offerings on the marketplace.

🔹 Can I access this platform if I’m not based in Vienna?
Yes! While our community is based in Vienna, the platform allows you to connect virtually with other impact makers!

🔹 I registered but do not have access. What can I do?
Our team reviews every new registration. You will receive an email confirmation once your profile is activated. If you have not received a notification by the next business day, please contact vienna.hosts@impacthub.net.

🔹 How many events can I sign up for?
There’s no limit! You can join as many events as you like. Please note that some events are exclusive for Impact Hub Vienna members and most events have limited capacity, so register early!

🔹 I see an event marked ‘Invite Only.’ Can I still get an invite?
Some events are actively curated with selected participants. If you’re interested, reach out to the organizers or our Community Managers via the platform to check if guest spots are available.

🔹 How do I connect with others?
You can search the community for relevant connections by using various filters. Found someone you want to connect with? Great! Send them a direct message or meeting invitation.

🔹 How do I send a message to someone?
Access the Conversation page by clicking on the chat icon button in the navigation bar. In Conversations, click on the chat plus icon button to start a new conversation. In the Start new conversation modal, type in the name of the person(s) you want to send a message to and type in the message. Then click "Send". You can also send a message by clicking the message button on a person's profile. For more information click here.

🔹How do I request a meeting?
Click on the "Members" tab to see a list of platform members (access may be limited for free users). To schedule a meeting with someone, click on the plus icon. After clicking, a meeting request modal will open and you can choose the meeting time you would like to propose. You may also add a message that will be sent to the participant with your meeting request. After you filled in all the fields, click on Send request. The other participant will be notified of your meeting request when you send it, and they may decide whether to accept it or not. After they respond to your meeting request, you will get a notification of their response. For more information click here.

🔹 What is the Marketplace, and how can I use it?
The Marketplace is where you can showcase your products, services, or expertise. You can also browse opportunities, find potential collaborators, or discover impact-driven solutions.

🔹 Can I promote my own events or services?
Impact Hub Vienna members are welcome to share relevant offerings. All offerings will be reviewed by our team. 

🔹How to create a Marketplace Opportunity?
In the upper right corner of the platform page, click on your picture. Select Manage opportunities from the drop-down menu. On the Manage opportunities page, click the Add an opportunity button. Next, choose the opportunity type you want to add and click Next . Then add relevant information so that other participants have a clear picture of what you offer. For more information click here.

🔹 How can I connect with the Community Managers on the platform?
Go to “members” and use the filter “Community Managers”. Choose the person you are looking for and send them a message!

🔹 I’m having trouble logging in. What should I do?
Try resetting your password first. If the issue persists, contact platform support for assistance.

🔹 Can I delete my profile?
Yes. If you’d like to remove your profile, go to your account settings or contact support for help.

The following questions can be kept from the current page. We should proofread the texts to make it sound less event-y and more community-y. E.g. not refer to “participants” or “event” but rather “people” or “community”.

🔹How do I create a b2match account?
Click the Register button in the top right corner and follow the steps to set up your profile. At the end, please agree to the Terms of service and Privacy policy. For more information click here.

🔹How do I register for the community?
Click the Register button in the top right corner. If you already have a b2match account, log in. If you do not have one, create it by following the instructions provided. For more information click here. Please note, you will need to agree to the Terms of service and Privacy policy. Once you have an account, you will be asked to create your community profile by answer a few questions to make your profile as attractive as possible to other participants. Once you fill out everything you need, click on Continue to finish your event registration. For more information click here.

🔹How do I log in into my existing b2match account?
Click the Log in button in the top right corner. Type in the email and password you used to create your b2match account. After that, click on Log In. For more information click here.

🔹What do I do if I forget my password?
Click the Log in button in the top right corner. Then click the Forgot password? link, enter your email address, and click Send reset link. You will then receive an email with a Reset password button. Click the button in the email and follow the instructions to reset your password. For more information click here.

🔹How do I change my password?
When logged in, click on your picture in the top right corner of the page. Choose Account settings from the drop-down menu. In the Password section you can change your password. For more information click here.

🔹How do I change my email address?
When logged in, click on your picture in the top right corner of the page. Choose Account settings from the drop-down menu. In the Email Address section you can change your email address. For more information click here.

🔹How can I edit my profile?
When logged in, click on your picture in the top right corner of the page. Choose Dashboard from the drop-down menu. On the left sidebar of the dashboard, next to the Go to my profile button, click on the pencil icon to edit your profile. For more information click here.

🔹How do I create an organization page for my company?
When logged in, click on your picture in the top right corner of the page. Choose Dashboard from the drop-down menu. Under Next step , find the Add organization page area. Click on the Create organization button and follow the instructions. For more information click here.

🔹How can I invite other colleagues to my organization page?
An organization's members are known as "representatives". In your dashboard, click on the name of your organization to access the organization page. On the organization page, click on the Representatives tab. Then click Send invites. This allows you to enter the email addresses of your colleagues (should be the same address they used to register) and click Send invite. The participant will receive an email notification and can accept or decline your invitation. For more information click here.

Have more questions? Reach out to us via the platform! 🚀