ACE Community Platform

Click the Register button in the top right corner. Then, enter your email address and create a strong password. Next, enter your first and last name, and tick the box to agree to the Terms of service and Privacy policy.

After that, you need to choose your attendance type and participation type for the event you are registering, in case the organizer configured the event in such a way.

Once you define your attendance and participation type, click on Continue to create your b2match account and start registering for the platform site.

Please note that this account can be used for other b2match events as well. For more information on creating a b2match account, click here.

You can use an existing b2match account to join the ACE Community platform site. To do so, first locate the Log in button in the upper right corner of this platform site. Type in the email and password you used to create your b2match account. After that, click on Log In.

For more information on logging in to the ACE Community platform site with your b2match account, click here.

On the ACE Community platform site, navigate to the Log in button in the upper right corner of the page.

Under the Email and Password field, click the Forgot password? link, enter your email address, and then click the Send reset link. You will then receive an email from b2match with a Reset password button. Clicking the button in the email will redirect you to the password setup screen.

Type in your new password in the New password and Confirm password fields. We recommend that you create a secure password with upper and lower case letters, at least one number, and special characters to ensure the security of your account. Afterwards, click on the Reset password and log in button.

For more information click here.

The first step to changing your password is clicking on your avatar in the upper right corner of the event website navigation. From the drop-down menu, choose Account settings. You can change your password in the Password section.

In the first field of the Password section, type in your current password. After this, enter the new password in the New password field. We recommend that you create a secure password with upper and lower case letters, at least one number, and special characters to ensure the security of your account.

Once you have created and entered the new password, type it again in the Confirm password field. Once you have entered and confirmed your new password, click on Change password to automatically update your password.

For more information click here.

The first step to changing your email address is locating your avatar in the upper right corner of the event website navigation. From the drop-down menu choose Account settings. You can change your email address in the Email Address section.

In the Email Address field enter the new email address you want to associate with your b2match account. So please remember your that your b2match password has changed, if you plan on using your account for other b2match sites and events.

Once you enter the new email address, click on the Update email address button. However, this doesn't automatically update your email address. You will receive an email to the new email address with a link to verify the new address. After you click on the link, the address will be successfully updated.

For more information click here.

To change your time zone, first, find your avatar in the upper right corner of the event website navigation. From the drop-down menu choose Event settings.

In the Time zone section, you can choose between the Default time zone and My custom time zone.

• Default time zone - the times of the event are displayed according to the default time zone set by the organizers

• My custom time zone - the times of the event are displayed according to your own time zone

Once you select My custom time zone, choose your time zone from the drop-down list, and then click the Change time zone button.

For more information click here.

Although you create your b2match profile when registering, you can always edit your profile later. To ensure that you have the best experience possible on this ACE Community platform site, we recommend that you devote more time and attention when editing your profile.

There are two ways to access profile editing; from the dashboard and from the profile page.

Edit my profile from Dashboard

Click on your profile dropdown in the upper right corner of the page and select Dashboard. On the left sidebar of the dashboard, in the User info widget, click on the pencil icon to edit your profile.

Edit my profile from Profile page

Click on your profile dropdown in the upper right corner of the page and select My profile. Once you’re on your profile page, click on the Edit profile button to access the edit profile form.

For more information click here.

There are two ways to create an organization page; from the dashboard and from the profile page.

Create organization page from Dashboard

Find your avatar in the upper right corner of the ACE Community platform site, and from the drop-down menu select Dashboard. In the Next step section of the main middle content, find the Add organization page widget. Here, click on the Create organization button to access the Create organization profile modal.

Create organization page from Profile page

Click on your avatar in the upper right corner of the ACE Community platform site, and click on My profile from the drop-down menu. Once you're on your profile page, click on the Create organization page button.

For more information click here.

The first step to adding representatives is to create an organization page. You can read more about this topic in our article Create & Edit Organization Page.

Inviting an existing participant

On your dashboard, click on the name of your organization to access the organization page.

On the organization page, click on the Representatives tab. After that, click on the Send invites button. This will open the Invite representatives modal. Here you can type in the email address which the participant used to register on the ACE Community platform and click on Send invite.

The participant will receive a notification that he has been invited to join your organization as a representative via email. They will also see the organization’s name on their dashboard. They can accept or decline your invitation on the Add organization page widget.

Inviting a new participant

Navigate to your organization’s page from your dashboard. Then, on the Representatives tab, click on Send invites.

Next, type in the mail of the organization representative you want to invite to the ACE Community platform and add to your organization. The organization representative will then get the invitation and the link to register for the ACE Community platform site via email.

For more information click here.

If you see a message saying "Your profile is waiting to be activated, until then you are not visible to other participants." when you log in, it means that the ACE Community platform administrators have not done so yet.

If you believe your profile should have been activated already, please check the Contacts page and let the platform administrator know.

First, you need to indicate your availability for meetings. Your meeting availability shows the time slots when you may be available for a meeting. It is important to make yourself available for meetings because you won’t be able to send or receive meeting requests otherwise.

There are two places where you can set your meeting availability.

Set availability from the Meetings page

Access the Meetings page by clicking on the 4 dots in the navigation bar. In the upper right corner, under your avatar, click on Availability.

First, it is important to make yourself available for meetings. You can do that by clicking on the toggle button at the top of the page. Next, tick the boxes next to the dates you’re available for meetings. After that, click on Save to save your meeting availability time slots.

Set availability from your Dashboard

Open your dashboard from the drop-down menu by clicking on your avatar. Here, find the Book meetings section and click on the My availability button to open the Availability modal. In the Availability modal, select your available time slots.

For more information click here.

Finding meeting partners through the Participant list

You can find all your potential meeting partners through the Participant list.

The Participant list contains information about all participants on the ACE Community platform site. If you find an interesting profile and want to schedule a meeting with that participant, simply click on the plus icon next to their name.

Finding meeting partners through the Matchmaking Arena

On the Matchmaking Arena, you might find interesting opportunities you want to learn more about. The good news is that you can schedule a meeting with the person who posted the opportunity directly from the Matchmaking Arena.

Find the Matchmaking Arena in the menu of the page. Next to the name of the participant on an Opportunity, click on the plus icon to open the Request a meeting modal.

For more information click here.

Navigate to the Participant list with all participants on the platform by clicking on Participants on the ACE Community platform site.

You can also access the participant list through your Dashboard. On your Dashboard, click on the Book meetings button. This will redirect you to the participant list. To schedule a meeting with the participant, click on the plus icon. After you click on the plus icon, a meeting modal will open.

By default, meetings are configured as one-on-one meetings. If the organizer enabled group meetings, then you can add up to 6 more members to the meeting. In the Request meeting modal, you can add more members and then select the meeting date and meeting time.

Available meeting dates will be highlighted on the calendar with a different color. When you're selecting the meeting time, you will see which participants are available or unavailable in that time slot. If some participants are unavailable at a specific time, you won't be able to select that time slot.

You may also add a message that will be sent to the participant with your meeting request. After you filled in all the fields, click on Send request. After that, a new info modal will be displayed with all the details about the meeting. The other participants will be notified of your meeting request when you send it, and they may decide whether to accept it or not. After they respond to your meeting request, you will get a notification of their response.

For more information click here.

We recommend joining the meeting room before the meeting starts to test your microphone and camera. You will see a notification that the meeting has not yet started, and when will it start.

For more information click here.

Access the Conversation page by clicking on the chat icon button on the platform page navigation. In Conversations, click on the chat plus icon button to start a new conversation. In the Start new conversation modal, type in the name of the participant(s) you want to send a message to and type in the message. Afterward, click on Send.

Alternatively, you can send a message directly to a participant by clicking the message button on their profile.

For more information click here.

In the upper right corner of the ACE Community platform site, click on your avatar, and from the drop-down menu, select Manage opportunities.

On the Manage opportunities page, click the Add an opportunity button.

Next, choose the opportunity type you want to add and click Next to edit your opportunity. Here, you will see all possible opportunity types available on the platform Once you choose the opportunity type you want to add, it's time to edit it and add relevant information so that other participants have a clear picture of what you offer.

For more information click here.