MATCHER Data-Driven Innovation 2024

2 Apr – 28 Nov 2024 | Italy

ProductUpdated on 13 November 2024

Virtual Assistant for after sales activities

Andrea Mordenti

CoFounder at Laif

Bologna, Italy

About

Software as a service solution that gather in one unique platform different assistant to extract information from technical documents.

It supports the customer care activity to retrieve information from manuals and maintenance team to get technical specification among hundreds of pages in one application available via desktop and mobile.

The platform is composed by different feature:

  • knowledge base: to gather documents (pdf, txt, docx, pptx) in different sections (each section can have a different assistant associated

  • chat: to query information directly with documents

  • preview: to get exact the source within the document where the information is retrieved

  • feedback: to expand the knowledge base from the field and guarantee high performance over time

  • ticketing: to ask new custom feature and ask for help

Looking for

  • Buyer

Applies to

  • Energy, Resources & Industrials

Organisation

Laif

Startup / Scaleup

Bologna, Italy

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