Zürich, Switzerland
The European Geothermal Congress 2025 | EGC 2025
Frequently Asked Questions
Click the Register button in the top right corner. Then, enter your email address and create a strong password. Next, enter your first and last name, and tick the box to agree to the Terms of service and Privacy policy.
After that, you need to choose your attendance type and participation type for the event you are registering, in case the organizer configured the event in such a way.
Once you define your attendance and participation type, click on Continue to create your b2match account and start registering for the event.
For more information click here.
Click the Register button in the top right corner. If you already have a b2match account, log in. If you do not have one, create it by following the instructions in the previous question.
The process of registering for an event consists of two steps:
The Create your profile section consists of several fields that should be filled to make your profile as attractive as possible to other participants. Once you fill out everything you need, click on Continue to finish your event registration.
For more information click here.
First, locate the Log in button in the upper right corner of the event navigation. Type in the email and password you used to create your b2match account. After that, click on Log In.
For more information click here.
On the event page, navigate to the Log in button in the upper right corner of the event navigation.
Under the Email and Password field, click the Forgot password? link, enter your email address, and then click the Send reset link. You will then receive an email with a Reset password button. Clicking the button in the email will redirect you to the password setup screen.
Type in your new password in the New password and Confirm password fields. We recommend that you create a secure password with upper and lower case letters, at least one number, and special characters to ensure the security of your account. Afterwards, click on the Reset password and log in button.
For more information click here.
The first step to changing your password is clicking on your avatar in the upper right corner of the event website navigation. From the drop-down menu, choose Account settings. You can change your password in the Password section.
In the first field of the Password section, type in your current password. After this, enter the new password in the New password field. We recommend that you create a secure password with upper and lower case letters, at least one number, and special characters to ensure the security of your account.
Once you have created and entered the new password, type it again in the Confirm password field. Once you have entered and confirmed your new password, click on Change password to automatically update your password.
For more information click here.
The first step to changing your email address is locating your avatar in the upper right corner of the event website navigation. From the drop-down menu choose Account settings. You can change your email address in the Email Address section.
In the Email Address field enter the new email address you want to associate with your b2match account.
Once you enter the new email address, click on the Update email address button. However, this doesn't automatically update your email address. You will receive an email to the new email address with a link to verify the new address. After you click on the link, the address will be successfully updated.
For more information click here.
To change your time zone, first, find your avatar in the upper right corner of the event website navigation. From the drop-down menu choose Event settings.
In the Time zone section, you can choose between the Default time zone and My custom time zone.
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Default time zone - the times of the event are displayed according to the default time zone set by the organizers
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My custom time zone - the times of the event are displayed according to your own time zone
Once you select My custom time zone, choose your time zone from the drop-down list, and then click the Change time zone button.
For more information click here.
Although you create your b2match profile when registering for an event, you can always edit your profile later. To ensure that you have the best experience possible during the event, we recommend that you devote more time and attention when editing your profile.
There are two ways to access profile editing; from the dashboard and from the profile page.
Edit my profile from Dashboard
Click on your profile dropdown in the upper right corner of the event navigation and select Dashboard. On the left sidebar of the dashboard, in the User info widget, click on the pencil icon to edit your profile.
Edit my profile from Profile page
Click on your profile dropdown in the upper right corner of the event navigation and select My profile. Once you’re on your profile page, click on the Edit profile button to access the edit profile form.
For more information click here.
There are two ways to create an organization page; from the dashboard and from the profile page.
Create organization page from Dashboard
Find your avatar in the upper right corner of the event navigation, and from the drop-down menu select Dashboard. In the Next step section of the main middle content, find the Add organization page widget. Here, click on the Create organization button to access the Create organization profile modal.
Create organization page from Profile page
Click on your avatar in the upper right corner of the event navigation, and click on My profile from the drop-down menu. Once you're on your profile page, click on the Create organization page button.
For more information click here.
The first step to adding representatives is to create an organization page. You can read more about this topic in our article Create & Edit Organization Page.
Inviting an existing participant
On your dashboard, click on the name of your organization to access the organization page.
On the organization page, click on the Representatives tab. After that, click on the Send invites button. This will open the Invite representatives modal. Here you can type in the email address which the participant used to register for the event and click on Send invite.
The participant will receive a notification that he has been invited to join your organization as a representative via email. They will also see the organization’s name on their dashboard. They can accept or decline your invitation on the Add organization page widget.
Inviting a new participant
Navigate to your organization’s page from your dashboard. Then, on the Representatives tab, click on Send invites.
Next, type in the mail of the organization representative you want to invite to the event and add to your organization. The organization representative will then get the invitation and the link to register for the event via email.
For more information click here.
If you see a message saying "Your profile is waiting to be activated, until then you are not visible to other participants." when you log in, it means that the event organizers have not done so yet.
If you believe your profile should have been activated already, please check the Contacts page and let the event organizers know.
Didn't find the answer to your question here? Check out our knowledge base for more information.